Anna Wildman is founder and director of Oil in the Engine a performance management skills company. Using her experience gained over thirty years working with global corporations, she delivers practical workshops that help leaders and managers to hold quality performance conversations. She developed the CEDAR feedback model now being used in over one hundred countries. Her book Now You're Talking! The manager's complete handbook to leading great conversations at work - even the tough ones is available in bookshops and online. Described by the HR Director magazine as "a fantastic resource for managers," it provides managers with the skills and confidence they need. Experience: Anna has personally facilitated programmes in more than 40 countries including the US, UK, China, Brazil, India, Japan, Poland, Russia, the UAE and Spain. Her former in-house positions include Global Director of Learning and Development for KPMG, where she led the design and implementation of the global core skills curriculum for 140,000 people across more than 140 countries. She has consulted to a large number of international organisations including Morgan Stanley, Standard Chartered Bank, Invesco, CSC and Best Western Hotels.
Other experience: Her previous experience includes five years in the KPMG China practice, where she was responsible for partner management skills training, and management roles with Cathay Pacific Airways and Edgecumbe Consulting. During her time with the Royal Navy she served as a staff officer in Hong Kong, in Portsmouth Operations Room during the Falklands conflict and was an inaugural member of the PR branch supporting media communications. Anna also worked as a leader for Operation Raleigh, a not-for-profit organisation supporting diverse groups of young people to contribute to sustainable development projects and undertake adventurous experiences. |
Now You're Talking! The managers complete handbook to leading great conversations at work - even the tough ones
helps managers to navigate the Big 5 conversations of goal setting, feedback, development planning, performance reviews and compensation. It also covers how to lead ten of the most difficult conversations that managers are likely to face, such as how handle diva behaviour, how to explain why a team member has not been promoted, and helping an employee who is seriously stressed. |